Privacy policy
This Privacy Policy describes how Linedirect collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Linedirect or by mail using the details provided below:
Collecting Personal Information
Our store values the privacy of our customers and undertakes to ensure the total confidentiality of the information provided during the purchase process. All your personal information is stored in our database for the purpose of improving our relationship, whether through emails, direct correspondence or other forms of interaction. It is important to note that your credit card number is used exclusively for the processing of the purchase and is not stored in our systems after the transaction is completed. Only your personal data is kept in our records.
It is important to note that our website acts as an intermediary in purchases made worldwide, selecting interesting products, making charges in real currency and offering personalized support. When you make a purchase in our store, you will be purchasing directly from suppliers located in the United States, Asia and Europe.
Your email address is used so that we can send you promotions and inform you about new releases. However, you have full control over receiving these communications and may unsubscribe at any time.
We guarantee the security of your transactions and we are committed to respecting your privacy at all times.
For more information about our privacy policy or to request the deletion of your personal data, please contact us through the channels available on our website.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We Linedirect engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
Cookies Necessary for the Functioning of the Store
We use cookies to make your access personalized according to your taste and your choices and thereby ensure that your experience in our store is the best possible.
This Policy aims to provide objective and clear information about what cookies are, what role they play and how to configure them.
What are the cookies?
Cookies are small text files or fragments of information that are downloaded to your computer, smartphone or any other device with internet access when you visit a website.
They contain information about your browsing in our store and retain only information related to your preferences.
Thus, this page can store and retrieve data about your browsing habits, in order to improve the user experience, for example.
It is important to note that they do not contain specific personal information such as sensitive or banking data.
Your browser stores cookies on your hard drive, but they take up minimal memory space, which does not affect the performance of your computer. Most information is deleted as soon as you log out, as you’ll see in the next topic.
Types of Cookies
Cookies, for their owners, may be:
Proprietary cookies: are cookies set by us or by third parties on our behalf
Third party cookies: these are cookies set by trusted third parties in our application
Cookies, for their lifetime, may be:
Session or temporary cookies: these are cookies that expire as soon as you close your browser, terminating the session.
Persistent or permanent cookies: these are cookies that remain on your device for a specified period or until you delete them.
The purpose of cookies may be:
Necessary cookies: these are essential cookies that enable navigation in our applications and access to all features; if these, our services may malfunction or not work.
Performance cookies: are cookies that optimize the way our applications work, collecting anonymous information about the pages accessed.
Functionality cookies: these are cookies that remember your preferences and choices (such as your username)
Advertising cookies: these are cookies that target ads based on your interests and limit the number of times the ad appears.
2 . Why do we use Cookies?
Through cookies, we seek to optimize your navigation on our page from your preferences and, with this information, adjust the content to make it more relevant to you.
Cookies participate in this process because they store, read and execute the data necessary to fulfill our goal.
Management of Cookies
The installation of cookies is subject to your consent. Although most browsers are initially set to automatically accept cookies, you can review their permissions at any time in order to block them, accept them or enable notifications for when some cookies are sent to your device.
Currently, the first time you access our website, you will be asked to agree to the installation of these. Only after their acceptance will they be activated.
To do so, we use a system (information banner or other mechanism that alerts and requests consent) on our homepage. In this way, we not only request your agreement, but also inform you that continued navigation on our website will be understood as consent.
As already mentioned, you can, at any time and at no cost, change the permissions, block or refuse cookies. You can also set them up case by case. However, revoking the consent of certain cookies may make the correct functioning of some features of the platform impossible.
To manage your browser’s cookies, simply do so directly in the browser settings, in the Cookie management area.
You can access tutorials on the topic directly in the links below:
If you use Internet Explorer.
If you use Firefox.
If you use Safari.
If you use Google Chrome.
If you use Microsoft Edge.
If you use Opera.
4 . Final provisions
For us, privacy and trust are fundamental to our relationship with you. We are always updating ourselves to maintain the highest security standards
Therefore, we reserve the right to change this Cookie Policy at any time.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.